Myriad
简繁日EN

This page is a translation for reference only. The Simplified Chinese version prevails.

Myriad Terms of Service (Beta)

Effective date: 2026-11-15　Version: 2026-11-15-beta4

Article 1　Scope

  1. These Terms apply to Myriad (the web chat app and the game on Steam, collectively "the Service") provided by Studio Bansho ("we," "us," or "our"). During the beta, only the web chat app is provided; beta features may change, and we will notify you in advance within the Service. Beta accounts and data will not be uniformly wiped: your beta account is your Steam account: during the beta you log in with your Steam account (a beta code is also required), and when the beta transitions to the official public release, we will show a separate window letting you choose whether to delete your data or keep it (delete = erase the characters, memories, and chats from the beta period; keep = continue using them as they are); until you choose, we will not decide for you.
  2. By starting to use the Service, you agree to these Terms and the Privacy Policy.
  3. When using the Service through Steam, the Steam Subscriber Agreement also applies; in the event of conflict, regarding purchases, payments, and refunds on Steam, Steam's rules prevail.

Article 2　Age

  1. The Service is limited to persons aged 16 or older.
  2. When you first use the Service, we will ask you to check "I am 16 or older" (we do not collect dates of birth). Persons under 16 may not use the Service. We do not verify your actual age.
  3. Purchases through Steam are subject to the Steam Subscriber Agreement, and requirements for persons under the legal age of majority (e.g., obtaining guardian consent) are governed by Steam's rules.
  4. If we learn that you are under 16, we will suspend your account and delete your data.

Article 3　AI Characters

  1. The characters in the Service generate dialogue and actions in real time by AI (artificial intelligence). They are not real people; what they say does not represent our views and is not a statement of fact or professional advice (medical, legal, financial, etc.).
  2. Characters have their own daily schedules and emotions and may reply late, not reply, refuse, or disagree with you; this is by design of the Service.
  3. AI-generated content may be erroneous, internally inconsistent, or make you uncomfortable. You can tell us through the report function.
  4. Before your first use of the Service, we will separately inform you that "the characters are AI, not real people"; each character's profile page bears an AI label; if image generation is offered in the future, an "AI-generated" marker will be written into the file information.
  5. If you express a real-world intent to harm yourself in a chat, the Service may display a notice of help resources. The Service cannot replace professional help; in an emergency, please contact your local emergency services.

Article 4　Accounts

  1. During the beta, the Service uses Steam account login and requires a beta code; your beta account is your Steam account and will carry over directly after the official launch. You are responsible for activity under your account and must properly safeguard your login credentials (including your Steam account and beta code); do not pass your beta code to others.
  2. One person may have one account; accounts may not be transferred, lent, or sold.

Article 5　Prohibited Conduct

You must not:

  1. input, generate, upload, or disseminate sexual content involving minors (based on the character's current age in the world; 18 or older counts as an adult; including fictional characters);
  2. make real people (including celebrities) into character cards, avatars, or generate their likeness;
  3. upload content that infringes the copyright, portrait rights, or other rights of others (character cards, world-setting cards, etc.);
  4. engage in conduct that violates the laws of your location;
  5. attack or interfere with the Service's servers or other users, bypass the Service's security measures, quotas, or billing, or exploit vulnerabilities for profit;
  6. use automated tools to use the Service in bulk;
  7. impersonate us or others;
  8. engage in other conduct that we reasonably judge to be inappropriate and that is announced in advance in these Terms or within the Service. We will announce first and enforce afterward, and will not add rules retroactively to penalize you.

The Service does not provide adult-only (R18) content.

Article 6　Handling of Violations

  1. When Article 5, item 1 is violated (sexual content involving minors), the message will not be delivered to the character, the current round of conversation will be rolled back, the system will display a warning, and one violation will be recorded. 3 accumulated violations within 30 days will result in the account being suspended pending manual review.
  2. For other violations, we may, depending on the circumstances, issue a warning, delete content, restrict features, or suspend the account.
  3. Appeals: If you believe a decision was mistaken, you may appeal by emailing [email protected]. Review is conducted by the operator personally, and we will respond within 14 days. We will not take away content you have already purchased without giving you an opportunity to appeal.
  4. When an account is suspended for a violation, we will not confiscate the currency and points you purchased: during the suspension the balance is frozen and retained, and you may appeal within 1 year; if the suspension is maintained after the appeal period ends, how the purchased but unused portion is handled will be notified separately and handled in accordance with law.

Article 7　In-Game Currency

Paid features are not available during the beta and will be announced separately before official paid launch. This Article applies after paid features are launched; at that time we will publish the specific prices, products, and legal disclosures for this Article and Article 7-2 and Article 8 together, and ask you to agree again (the version will be updated).

Key points applicable both during the beta and after paid features are launched:

  1. The Service uses one type of in-game currency (hereinafter "quota") for using AI features (deducted according to model tier and usage). Points are a different thing; see Article 7-2.
  2. Quota comes in two types, displayed and managed separately: weekly grants (refreshed weekly, non-accumulating; any unused portion expires at refresh) and separately purchased (purchased through Steam, non-expiring).
  3. When used, the weekly grant portion is deducted first, then the purchased portion (the purchased portion is deducted from earliest to latest by purchase time).
  4. Every product priced in quota also displays the corresponding real-money price.
  5. Quota can only be used within the Service and cannot be exchanged back into cash, transferred to others, or used in other services, except as otherwise provided by law. Quota cannot be purchased with points, and points cannot be exchanged for quota.
  6. Different tiers of models consume different amounts of quota. When we adjust consumption rates, we will notify you within the Service at least 30 days in advance.
  7. What consumes quota: the parts you trigger (chatting with characters, phone message exchanges, etc.) consume quota; the characters' own background lives (plans, diaries, thoughts) and interactions between characters do not consume your quota and are borne by us.
  8. When quota runs out: your world will pause (characters will not call AI and will not contact you proactively), and characters will not develop any negative feelings toward you because of this; once new quota is obtained, the world continues from the current time.
  9. You can set in the settings "the maximum amount of purchased quota to use per week."
  10. Withdrawal and refunds: purchases are completed through Steam, and refunds are subject to Steam's rules. After a Steam refund or chargeback, we will deduct the corresponding quota from your account. Except in the above cases and as otherwise provided by law, purchased quota cannot be exchanged back into cash.
  11. When the Service is discontinued: we will notify you at least 60 days in advance; unused purchased quota will be handled in accordance with the Payment Services Act and other laws (including refunds).
  12. Matters required to be disclosed by Japan's Payment Services Act (issuer, validity period, complaint window, etc.): paid features are not available during the beta and will be announced separately before official paid launch.

Article 7-2　Points

Paid features are not available during the beta and will be announced separately before official paid launch; whether "earned" points are granted during the beta is subject to the description within the Service.

  1. Points are used to purchase small items in the Service (skins, decorations, souvenirs, scripts, smaller art packs, etc.; specifics are subject to the shop page). Points cannot be exchanged for quota and cannot be used to use AI features.
  2. Points have two sources, displayed and managed separately: earned (obtained after closing a book and receiving a rating; free, never expires) and topped up (purchased with money through Steam, never expires).
  3. When spending points, earned points are spent first, then topped-up points; topped-up points are spent from earliest to latest by purchase time.
  4. Points are integers and cannot be exchanged back into cash, transferred to others, or used in other services, except as otherwise provided by law.
  5. Every product priced in points also displays the corresponding real-money price.
  6. How to refund items bought with points: items already delivered after purchase are not eligible for refunds or point returns; if the item itself is defective (cannot be delivered, cannot be opened, clearly inconsistent with the description), points were deducted twice, or the issue is our error, we will return the points to the original pool (earned points back to earned, topped-up points back to topped-up); on the confirmation page before purchase, we will ask you to expressly agree to "immediate delivery"; for purchases without this confirmation, you may withdraw within the statutory period, and the points will be returned.
  7. Refunds for points topped up with money go through Steam's refund process; after a refund, we will deduct the corresponding unused points from your account; the portion already spent will not affect subsequent use, but may affect your balance.
  8. Points and quota upon account deletion, handling of account violations, and discontinuation of the Service are handled in accordance with Article 6, item 4 and Article 11, items 3 and 4.
  9. Matters required to be disclosed by the Payment Services Act and the Act on Specified Commercial Transactions: paid features are not available during the beta and will be announced separately before official paid launch.

Article 8　Monthly Pass, DLC, and Other Paid Content

Not available during the beta and will be announced separately before official paid launch. After launch, the following rules apply:

  1. The monthly pass, DLC (asset packs), and other paid content are purchased through Steam, and prices are subject to the display on the Steam store.
  2. The contents of the monthly pass (weekly grant amount, number of servers that can run simultaneously, number of characters that can be kept) are subject to the description at the time of purchase; when we change the monthly pass contents, we will notify you at least 30 days in advance, and will not reduce them during a period already paid for. The monthly pass is a one-time purchase, valid for 30 days, and does not auto-renew.
  3. Purchases are subject to the Steam Subscriber Agreement.
  4. Refunds for DLC follow Steam's rules; we do not set separate rules; after a refund, the right to use the DLC will be revoked.
  5. Where the same item can be bought with points or with DLC, "owned" status for the two purchase methods is combined: having bought it by either method counts as owned, and you will not be made to buy it twice. Refund rules for the two purchase methods follow their respective provisions (points: see Article 7-2; DLC: per Steam).

Article 9　Bring Your Own API Key

  1. You may choose to use your own AI model provider API key. When using your own key, the related costs are settled between you and that provider, and we do not charge quota fees.
  2. The key you upload is stored encrypted and used only to call models for your world. We recommend using a key that is created separately and has a spending cap set.
  3. If abnormal usage is detected, we may automatically disable the key and notify you; a disabled key will be deleted after 30 days.
  4. For losses caused by your key being stolen by others or by disputes between you and the provider, we are not liable to the extent that we have no intent or gross negligence.

Article 10　Your Content

  1. The rights in character cards, world-setting cards, etc. that you create or import (hereinafter "your content") belong to you or the original rights holder.
  2. You authorize us to store, process, and display your content to the extent necessary to provide the Service (including sending it to AI model providers to generate replies). We ourselves will not use your content or conversations to train AI models. However, the AI provider to which chat text is sent is DeepSeek official (servers in China), whose privacy policy lists model training as a purpose, and we do not have a written guarantee from it that it will not train; see Section 5 of the Privacy Policy.
  3. You warrant that you have the right to upload your content and that it does not violate Article 5.

3-2. Sending images is not available during the beta. When it becomes available in the future, we will notify you separately, obtain your separate consent, and supplement the liability provisions for images.

  1. Content shared through the Steam Workshop is also subject to Steam's rules; we will cooperate with rights holders' complaints to take it down.
  2. Text and images generated for you by AI within the Service may be freely used by you for personal, non-commercial purposes.

Article 11　Changes, Suspension, and Termination of the Service

  1. The Service will be continuously updated, and features may be added, modified, or removed. When removing content or features you have paid for, we will agree on compensation with you through the contact email (returning the corresponding quota or points, or equivalent other content).
  2. The Service may be suspended due to maintenance, malfunctions, or failures or restrictions of AI providers, etc. In such cases the world will pause, and characters will not develop negative feelings toward you because of this.
  3. You may delete your account at any time (see Section 7 of the Privacy Policy). When you delete your account, your purchased unused quota and points will become void and will not be refunded; the interface will warn you before deletion.
  4. When we terminate the Service, we will notify you at least 60 days in advance; unused purchased currency is handled in accordance with Article 7, item 11.

Article 12　Disclaimer and Limitation of Liability

  1. The Service is provided as is. AI-generated content may be inaccurate, and we do not guarantee its accuracy, completeness, or fitness for your particular purpose.
  2. To the extent permitted by law, our liability for your losses is limited to the amount you paid to us in the past 12 months; except for losses caused by our intent or gross negligence and liability that cannot be limited by law.

Article 13　Changes to the Terms

When we modify these Terms, we will notify you within the Service; for material changes disadvantageous to you, we will notify you at least 30 days in advance and, where necessary, ask you to agree again. Your continued use after the changes take effect constitutes agreement to the modified Terms.

Article 14　Governing Law and Jurisdiction

These Terms are governed by Japanese law. Disputes relating to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance; however, your mandatory rights as a consumer under the laws of your country are not affected.

Article 15　Contact Us

Studio Bansho
[email protected]
During the beta, the business location is not disclosed; if you need to contact us, please email the address above; the business location will be announced separately before paid features are launched